Before You Arrive At Beaches Ocho Rios

From the moment you arrive at Beaches Ocho Rios, you’ll find yourself surrounded by beauty and immersed in the warm hospitality the island is known for. And while you’ll find everything you need at your fingertips, if it’s not there, all you need to do is ask your butler, concierge or the front desk. But before you arrive on the island you might find the information below helpful to ensure your Jamaica vacation runs smoothly.

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  • Bag Policies

    Make sure to review your airline’s information about carry-on and checked bag policies.

  • Upon Arrival

    Upon arrival at Montego International Airport, look for the Sandals or Beaches lounge, conveniently located right outside the Immigration and Customs area. Your complimentary transfer to and from the resort will be arranged by Beaches.

  • Included Airport Transfers

    Climb aboard your air-conditioned bus and enjoy your included roundtrip airport transfer from Montego Bay International Airport to Beaches Ocho Rios. It’s a 90 minute ride to the resort, so sit back, relax and enjoy the magnificent scenery.

  • Private car services

    One-way or round-trip private car service from the airport to Beaches Ocho Rios Resort & Spa is available at an additional cost. Please contact us or your travel advisor to make prior arrangements.

  • Butler Guests

    If you have booked a butler-level room category, you can expect an unimaginably supreme standard of service and luxury. As part of the extra pampering, you can inform your butler about some personal preferences before you arrive at the resort. As a butler guest, even your luggage gets special treatment. As such, make sure you have a name tag on all your luggage pieces, including your carry-on items.

  • Baby Sitting services

    During operating hours, Kids Club is complimentary to all guests. After-hours baby-sitting services are offered at an hourly charge and a reservation must be made in advance. Charges will be placed on guest’s room account. If there are more than three children, an additional nanny will be assigned to the family at an additional cost.

  • Tips and gratuities

    Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler or Spa therapist, it will be greatly appreciated but under no circumstance will a tip be required or solicited.

  • Check-In / Check-Outs

    Check-in time is at 3:00p.m. If you arrive before check-in, we’ll hold your luggage so you can begin your all-inclusive vacation right away. Check-out time is 11:00a.m. If your flight departs later, you can also leave your luggage with us and spend as much time as possible beside the sea, soaking up the sun.

  • Dress Code

    Resort casual by day, resort elegant by night. So while the sun is up, your shorts, tank tops, swim suits, short-sleeved shirts, sundresses and light slacks are the perfect attire. As the sun sets and you set out to enjoy the evening, proper attire is required (although elegant dress shorts are permitted in some restaurants).

  • Currency

    There is an exchange bureau at Beaches Ocho Rios. The Jamaican Dollar is the legal tender in Jamaica. Most merchants do accept traveler’s cheques and major credit cards, i.e. VISA®, MasterCard® and American Express®.

  • Charge It

    Although everything is included, you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. We accept most major credit cards (VISA®, MasterCard® and American Express®) at the spas, gift shops, photo shops, and the front desk. We also accept cash and Traveler’s checks at the front desk, as well as cash at the gift shops.

  • Safe Deposit Boxes

    Safe deposit boxes are included in every room. Guests with jewelry and/or cash are advised to store all valuables in safe deposit boxes as Sandals cannot be held responsible.

  • Wi-Fi Coverage And Internet Access

    Most public areas of this resort and all of the rooms have Wi-Fi coverage for your convenience. Instant access to the Internet may be obtained by simply connecting to the network.

  • Average Temperatures

    Caribbean temperatures are warm year-round. Daytime average: 82°F, 28°C. Nighttime average: 72°F, 22°C. Don’t forget to pack plenty of sun-screen and to apply it at least 20 minutes before hitting the beach. The little ones are specially sensitive to the sun. Consider bringing UV protective beachwear (also available at our giftshop).

  • Electric Current

    110 - 120 volts, 50 cycles in Jamaica, so all guests from the U.S. will be able to use their adapters. And don’t worry about bringing your hair dryers; they’re already provided in every room.

  • Visa & Passport Requirements

    All travelers will require a valid passport. Please check for any other necessary visa or documentation requirements.

  • Physically Challenged

    Beaches will try to accommodate the special needs of guests to the best of our abilities. Beaches Ocho Rios can also provide special equipment. We must have approximately 60 days notice prior to your arrival to facilitate your requests. For a detailed list of available equipment and further information, please call Unique Vacations at 1-888-BEACHES.

  • Medical Staff

    There is a Registered Nurse on the premises at Beaches Ocho Rios with daily office hours. A qualified physician** is on call 24 hours a day for emergencies. If there is any prior medical history, medication that is needed or present illness Sandals should be aware of, please notify Sandals prior to your arrival.
    **For an additional charge.

  • What To Bring

    Pack lightly; one large suitcase with a carry-on is ideal. Casual wear is perfect, except for formal nights, theme nights, and restaurants that require full-length pants and collared shirts; the dress code is listed under each restaurant description.

  • Gift Shops

    Beaches Ocho Rios Resort & Spa has a giftshop featuring souvernirs, gifts, perfumes, tobacco and sundries. Duty-free shopping is available on all islands and at the airport. Cash is not accepted at our giftshops, but we accept all major credit cards as well as traveler’s cheques.

  • Special Requests

    Specials requests such as special diets, food allergies, adjoining rooms, etc. are gladly accepted. Please contact us for details. Gift items are available including flower arrangements, champagne and gift baskets. Items can be ordered by contacting us.

  • Laundry And Dry Cleaning

    Beaches provides optional laundry and dry cleaning services. Price lists and laundry bags are provided in every room. Notify housekeeping and your laundry will be returned within 24 hours, dry cleaning within 72 hours.

  • Scuba Diving

    Top-of-the-line equipment for scuba diving is included; however, you’re welcome to bring your own. You must remember your diver certification cards to enjoy full diving privileges. If you have any contra-indications to diving you must have a doctor complete, sign and affix stamp/seal the physician section on the medical questionnaire form before you will be allowed to dive at any of our resorts.

  • Golf

    Our beautiful golf course in Jamaica is truly a golfer’s paradise. Green fees and transfers are included, so you can get ahead of the game. Schedule your next tee time in advance.

  • We Celebrate Memorable Moments

    Colombian Emeralds International a leader in luxury travel retail for 40 years, offers an award-winning customer service experience, along with the finest gemstone jewelry and watches at Tax and Duty Free prices. Take advantage of our convenient location on the resort property.

  • Sandals Mobile Experience

    Stay connected with the latest offers and promotions on property, browse resort experiences and island excursions, and instantly communicate with your personal butler.

  • Sandals Foundation

    The Sandals Foundation is dedicated to working closely with neighbors, civic leaders, employees, travelers and partners to harness resources, energy, skills and passion in our lasting commitment to the Caribbean. Learn how you can give back through programs like Pack for a Purpose® , Reading Road Trip and more.

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