Before You Arrive at Beaches Sandy Bay
From the moment you arrive at Beaches Sandy Bay, you'll find yourself surrounded by beauty and immersed in the warm hospitality the island is known for. And while you'll find everything you need at your fingertips, if it's not there, all you need to do is ask your butler, concierge or the front desk. But before you arrive on the island you might find the information below helpful to ensure your Jamaica vacation runs smoothly.
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Upon arrival at Montego International Airport, look for the Sandals or Beaches desk or lounge, conveniently located right outside the Immigration and Customs area. Your complimentary transfer to and from Beaches Sandy Bay will be arranged by Beaches.
Airport Transfers (Included)
Climb aboard your air-conditioned bus and enjoy your included roundtrip airport transfer from Montego Bay International Airport to Beaches Sandy Bay. It's a 80 minute ride to the resort, so sit back, relax and enjoy the magnificent scenery.
Private Car Service
One-way or round-trip private car service from Montego Bay International airport to Beaches Sandy Bay is available at an additional cost. Please contact us or our travel agent to make prior arrangements.
Check-in / Check-out
If you arrive before check-in, we'll hold your luggage so you can begin your vacation right away. Check-out time is 11:00 a.m. If your flight departs later, you can leave your luggage with us and spend as much time as possible beside the sea, soaking up the sun.
Although everything is included you may also want to enjoy optional on-site and off-site experiences, spa treatments, and make phone calls or purchases in our gift shops. We accept all major credit cards and Traveler’s cheques. All Beaches are cashless resorts.
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There is an exchange bureau at Beaches Sandy Bay. The Jamaican Dollar is the legal tender in Jamaica. Most merchants do accept traveler’s cheques and major credit cards, i.e. VISA®, MasterCard® and American Express®.
Safe Deposit Boxes
Safe deposit boxes are included in every room. Guests with jewelry and/or cash are advised to store all valuables in safe deposit boxes as Beaches cannot be held responsible.
There are formal nights and elegant gourmet restaurants. Glitz it up or dress casually elegant. Shorts are not permitted in some restaurants.
WI-FI Coverage & Internet Access
Stay connected with home (or the office) when you bring your laptop computer to Beaches Sandy Bay. Most public areas of the resort offer wireless Internet access. So do many of the rooms. Most guest rooms are also wired with an in-room Ethernet jack for Internet access. Simply connect to the network and charge the service to your room.
Caribbean temperatures are warm year-round. Daytime average: 82°F, 28°C. Nighttime average: 72°F, 22°C. Don't forget to pack plenty of sun-screen and to apply it at least 20 minutes before hitting the beach. The little ones are specially sensitive to the sun. Consider bringing UV protective beachwear (also available at our giftshop.)
110-120 volts, 50 cycles in Jamaica, so all guests from the U.S. will be able to use their adapters. And don’t worry about bringing your hair dryers; they’re already provided in every room.
Baby Sitting Services
During operating hours, Kids Club is complimentary to all guests. After-hours baby-sitting services are offered at an hourly charge and a reservation must be made in advance. Charges will be placed on guest's room account. If there are more than three children, an additional nanny will be assigned to the family at an additional cost.
In most cases, the mandatory departure tax in already included in the price of your ticket. Otherwise, a departure tax is to be paid in cash upon leaving the airport if not included in airline ticket.
Tips and Gratuities
Tips and gratuities are strictly prohibited for all staff except personal butlers. In the event you wish to tip your butler, it will be greatly appreciated but under no circumstance will a tip be required or solicited.
Visa & Passport Requirements
All U.S. citizens and residents will require a valid passport to travel to any of our destinations. If you are citizen of any country, please check for any other necessary visa or documentation requirements.
There is a Registered Nurse on the premises with daily office hours, his/her services are included. A qualified physician is on call 24 hours a day for emergencies but his/her services are not included. If there is any prior medical history, medication that is needed or present illness Beaches should be aware of, please notify is prior to your arrival.
Beaches will try to accommodate the special needs of guests to the best of our abilities and can provide special equipment. We must have approximately 60 days notice prior to your arrival to facilitate your requests. For a detailed list of available equipment and further information, please call for details.
Beaches Sandy Bay has a gift shop with gifts, perfume, tobacco and sundries. Duty-free shopping is available on all islands and at the airport. Cash is not accepted at our giftshops, but we accept all major credit cards as well as traveler's cheques.
Laundry and Dry Cleaning
Beaches provides optional laundry and dry cleaning services. Price lists and laundry bags are provided in every room. Notify housekeeping and your laundry will be returned within 24 hours, dry cleaning within 72 hours.
What to Bring
Pack lightly; one large suitcase with a carry-on is ideal. Casual wear is perfect, except for formal nights, theme nights, and restaurants that require full-length pants and collared shirts; the dress code is listed under each restaurant description.
You must remember your diver certification cards to enjoy full diving privileges. If you have any contra-indications to diving you must have a doctor complete, sign and affix stamp/seal the physician section on the medical questionnaire form before you will be allowed to dive at any of our resorts.
Specials requests such as special diets, food allergies, adjoning rooms, etc. are gladly accepted. Please contact us for details. Gift items are available including flower arrangements, champagne and gift baskets. Items can be ordered by contacting us.