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| Contents of
this Site |
| While we strive to
always provide the latest information
and details about our product offerings
on this website, please be sure to check
with your travel agent on any specifics
that may be important to you. Information
presented here is subject to change and
is not guaranteed to be free from errors.
Contents of this website only apply to
Sandals or Beaches properties located
in Jamaica, St. Lucia, Antigua, Bahamas
or Turks & Caicos.
Nothing contained herein shall be
deemed or construed to create any financial
or other liability or responsibility
on Sandals for or on behalf of, or
in relation to, any of the various
Travel Agents or Agencies listed in
this website.
All prices listed in this site are
in U.S. Dollars, unless otherwise specified.
Promotions listed in this website can
be changed or withdrawn at any time
and blackout dates may apply. |
| Cancellation
Policy |
Cancellation charges
(unless otherwise indicated) will depend
on the time at which notice of cancellation
is received.
| Cancellation Policies
for Land Packages |
| 45 to 30 days prior to arrival |
$200 per person |
| 29 to 15 days prior to arrival |
50% of package |
| 14 to 0 days prior to arrival |
100% of package |
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| Cancellation Policies
for Air/Land Packages |
| 45 to 30 days prior to arrival |
$200 per person |
| 29 to 15 days prior to arrival |
50% of package |
| 14 to 0 days prior to arrival |
100% of package |
All changes are subject
to restrictions according to the
participating carriers |
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| Payment Options |
| Our booking engine will
automatically present you with available
payment options which include either
full payment or $200 per person deposit.
The deposit option is only available
for bookings made with at least 45 days
in advance of travel date, otherwise. |
| Payment Method |
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At present all online bookings require
a credit card to process your reservation.
Alternative payment methods might be
available through your travel agent. |
| Customer Service |
| We communicate with
users on a regular basis to provide requested
services and in regards to issues relating
to their account we reply via email or
phone, in accordance with the users wishes. |
| Booking Confirmation |
| Immediately upon completion
of the online booking process, you will
be sent an confirmation e-mail to the
address you have provided. Additionally,
you (or your travel agent) will be sent
a confirmation letter within a few days
with all your package details. |
| Travel Insurance |
We highly recommend opting for this
service as it protects you and your traveling companion(s) against
cancellation penalties if the trip is cancelled for covered reasons
prior to departure. Plus it also covers trip interruption, baggage,
medical expenses, and other problems that may occur after departure.
For only $79 per adult and $59 per child ($99 from per adult and $79 per child from 12/20 - 12/31), you can purchase our comprehensive
travel protection plan. This plan protects against cancellation penalties if
the trip is cancelled for covered reasons prior to departure. Plus, it also
covers trip interruption, baggage, medical expenses and other problems that
may occur after departure. Plus, if you pay for the plan within 7 days of the
initial trip deposit, the plan exclusion for pre-existing medical conditions
is waived, provided you are not already disabled from travel at time of purchase.
Below is a schedule of the coverage benefits and limits:
| Benefit Schedule |
| Accidental Death and Dismemberment |
$25,000 |
| Pre-Departure Trip Cancellation |
Up to Trip Cost |
| Post-Departure Trip Interruption |
Up to Trip Cost |
| Travel Delay (12 hours or more) |
$150 Per Day / $750 max |
| Accident & Sickness Medical Expenses |
$25,000 |
| Medical Evacuation & Repatriation |
$50,000 |
| Baggage and Personal Effects |
$2,500 |
| Baggage Delay (24 hours or more) |
$250 |
This is a brief description of the plan. For further information,
ask for the Travel Insurance Certificate, which fully details the
coverages, provisions, limitations, and exclusions of the insurance
offered and is available to you, upon request, at any time prior to
your purchase of the plan.
This plan is underwritten by Stonebridge Casualty Insurance Company
and administered by Trip Mate Inc. (in CA, dba Trip Mate Insurance
Agency), 9225 Ward Parkway, Suite 200, Kansas City, MO 64114, 1-800-888-7292.
Even more details (External Link)
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| Changes to Existing
Booking |
| A passenger wishing to make a change
to the original booking must call:
1-888-SANDALS
or
1-888-BEACHES
Our Reservations Department's hours
are 8:30 AM to 12:00 midnight Monday through
Friday and 10:00 AM to 12:00 midnight Saturdays
and Sundays.
During certain peak periods, payments and cancellation policies are subject to change. |
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